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What our clients are saying
about us...
I know that you can't always believe what a company
says about itself or its service, and I don't want you to just take my word that
I am the best. I can tend to be biased. But you certainly can believe what my
clients have to say. At Fiber Care Plus I have over 500 more-than-satisfied
clients that would never allow any other carpet cleaning company in their
home.
Here are what just a few of them have to say about
my company, and my service. All references are available upon
request.
"I
am deeply impressed with the professionalism and great customer service
that Fiber Care Plus has always given their clients.
They are reliable
and their knowledge and quality of their work is superb. It's a relief
to be able to trust them coming into your own home without any worries.
Everyone that I have recommended to themhas had equally wonderful
experiences with them. I will definitely be a client for life!"
Angela Lew, Reno Realtor
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“Giving a testimonial for someone’s services today is something you need to consider carefully. My wife Teresa and I have no hesitation when it comes to referring Fiber Care Plus owned by James and Tanille Leal. We have an expensive upgraded carpet, and what we like about their work is, the carpet is visibly clean, no stiffness or residue feel and dries in a relatively short period of time. Lastly we would say that they are punctual, thorough and extremely fair on their pricing. We believe they by far have provided the best overall service we have experienced.”
Ken Price Independent Farmers Insurance Rep. Reno, Nevada ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
"If you really want your
carpets clean and your carpets to stay clean, then Fiber Care Plus is
the carpet cleaning company for your life. I really trust James and
Tanille with my carpets, runners, and wool runners. They do a super
job! Tanille is so sweet and always answers the phone with a smile to
take care of me. Our society is missing customer service but with Fiber
Care Plus you get service, plus a whole lot more! Thanks a lot for your
cleanings and I'll see you for many more to come."
Devon & Rob Parke, Reno Residents ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
My
search for a qualified carpet cleaning company is over! I can say I am
100% happy with Fiber Care Plus. The technician was knowable and
professional. He made my eight year old carpet look brand new. He even
worked his magic on removing the red gatorade spot. I will continue to
use Fiber Care Plus for all my carpet cleaning needs they have earned
my confidence in their ability to really give my carpet a deep
cleaning. Thank you Fiber Care Plus!
Renee Harris, Reno Resident
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I've
used Fiber Care Plus for 5 years and I will continue to use them. My
carpets always look brand new when they are done. I've also had them
clean and seal my tile floors and it's the best thing that I've ever
done. They still look great and it's been over a year! Casey and James
are the best! Always on time, courteous and very pleasant to work with.
Sheri Willcut
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"A
great job, Very conscientous and polite. I am 61 years old and have had
my carpet cleaned many, many times over the years, this is the best!
Cheryl Weiant, Reno
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"Would
recommend Fiber Care Plus for their quality of service, scheduling,
guarantee, and customer service, most important - they are Trustworthy!!
Jim Warner, Reno Resident
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"You
go the extra mile in everything. When there are stains you work really
hard to get them out. Your calling, newsletter & scheduling is very
timely."
Dr. Shaon-Kathy Gibson, Retired Professor
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"Fiber
Care Plus was recommended to me by someone I trust so I had to give
them a try. I was impressed with James' friendly and professional
attitude and his honesty in answering my questions. Casey, the tech
also did my carpets and was prompt, courteous and did the job in a
timely, efficient manner. I also like their
guarantee!
Benala McCullough
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"The
quality is beyond any other service. Employees are more courteous than
any other.
We have many vendors that do work for us, but none are as
professional, courteous and have the quality of work that Fiber Care
Plus does."
Lucille Lazarri, Reno
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"James
is very professional. I feel very comfortable having him in my home. My
carpets always look like new when they finish. I would not use anyone
else for this service. Most important they are trustworthy. I have no
worries with Fiber Care Plus!
Linda Lynn
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"Fiber Care Plus is friendly, always on time & does a professional quality cleaning!" Emma Lutton
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"I've
tried other carpet cleaning companies and was disappointed with the
quality of cleaning. I wil stay with Fiber Care Plus. They are
professional, on time, they remind you of your appointment, they are
reasonable, honest. I can't say enough about them. They do a great job.
I would recommend them to anyone. I also love the newsletters.
Judy Dalton ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"The
reason I like your service is the quality of the service and
everything. I have used Fiber Care Plus for work and they came right
away and got spilled, dried paint out of brand new carpet in a new home."
Jarrid Green, Reno
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"Friendly and on time, always professional and do what I ask for."
Steve Gajewski, Reno
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